Contact Information

At Silk Sitare, we believe that excellent customer service is just as important as offering quality products. If you have any questions about your order, need product assistance, or require support, our team is always here to help.

We aim to respond to all customer inquiries as quickly as possible during our business hours.

Customer Support

Store Name: Silk Sitare

Email: silksitare@gmail.com

Phone / WhatsApp: +92 326 1561639

Social Media: @SilkSitare

Customer Support Hours

Monday – Saturday: 10:00 AM – 8:00 PM (Pakistan Standard Time)

Sunday: Closed

Messages received outside our business hours will be answered on the next working day.

Order Support

For faster assistance, please include the following information when contacting us:

• Order Number

• Full Name

• Registered Phone Number

• A brief description of your inquiry

If your inquiry relates to a damaged, defective, or incorrect item, please attach clear photos of the product so we can assist you more efficiently.

Shipping & Delivery

• Free Home Delivery across Pakistan

• Cash on Delivery (No Advance Payment Required)

• Delivery Time: 3–5 Working Days

• Open Parcel Facility Available (where supported by the courier)

Customer Satisfaction

Your satisfaction is our priority. We are committed to providing high-quality products and reliable customer support. If you have any questions before or after placing an order, please don't hesitate to contact us.

Thank you for choosing Silk Sitare. We appreciate your trust and look forward to serving you.