Privacy policy

Privacy Policy

Last Updated: June 24, 2026

At Silk Sitare, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Full Name
Email Address
Phone Number
Shipping and Billing Address
Order Details
Payment Information (processed securely through our payment providers)
Device information such as browser type, IP address, and browsing activity

We only collect information that is necessary to process your orders, improve your shopping experience, and provide customer support.

How We Use Your Information

We use your information to:

Process and deliver your orders.
Provide customer support.
Send order confirmations and shipping updates.
Respond to your questions and inquiries.
Improve our website, products, and services.
Prevent fraud and maintain website security.
Send promotional offers or marketing emails only when you have chosen to receive them.

Payment Security

Silk Sitare does not store your complete payment information on our servers.

All online payments are processed through secure and trusted payment providers using industry-standard security measures.

Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties.

We may share your information only with trusted service providers when necessary, including:

Shipping and courier companies for order delivery.
Payment service providers for secure payment processing.
Technology and website service providers that help us operate our online store.

These service providers are only given the information required to perform their services.

Cookies

Our website may use cookies to improve your browsing experience.

Cookies help us remember your preferences, understand how visitors use our website, and improve website performance.

You can disable cookies through your browser settings, although some website features may not function properly.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

While no online system can guarantee complete security, we continuously work to safeguard your information.

Your Rights

You have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of your personal data where legally applicable.
Opt out of receiving promotional emails at any time.

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.